Shipping policy

We want your emmèton experience to be seamless, from checkout to doorstep. Here’s everything you need to know about shipping.

Free Shipping

  • Enjoy free standard domestic shipping within Australia.

  • For international customers, we offer free standard shipping on orders over $240 AUD.

Standard Domestic Shipping

Orders are typically processed and dispatched the same day when placed before 4pm on business days. Orders placed on weekends or public holidays are dispatched the next business day. Delivery typically takes 3–5 business days.

We primarily use Australia Post for Australian deliveries.

Standard International Shipping

We ship worldwide, delivering to most addresses that accept mail. If you’re shipping to a P.O. box outside Australia or Europe, please select the standard shipping option at checkout.

Orders are usually processed within one business day, with delivery times ranging between 3 and 28 business days, depending on your location and chosen method.

Express Delivery

For faster delivery, express shipping with tracking is available to most countries.

  • For destinations within Australia, express delivery typically takes 1–3 business days.

  • For other countries such as the US, and the UK, delivery usually arrives within 2–8 business days.

Please note, if you live outside major cities or regional hubs, delivery may take a little longer. In some areas, express shipping is unavailable due to limited courier options.

Customs & Import Duties

Additional charges such as taxes or import duties may apply for shipments to regions including Asia, South America, Africa, and some non-EU European countries.

During checkout, a notification will inform you if these charges might apply based on your destination.

Please note, emmèton is not responsible for any customs fees incurred. For any questions, feel free to reach out to our support team.

Address Format Guidelines

Most addresses are converted accurately, but if anything seems off, our support team is happy to help before your order is dispatched.

If the address isn’t corrected beforehand, the courier will contact you to confirm details at no extra cost.